This is an email my friend James (our Sub Zero / Wolf rep) sent to Marie at Roth Distributing. 

"Marie,

Last week I had the opportunity to go with Steve Norr to a client’s house in Farmington to see the finishing touches being put on their kitchen remodel.  The kitchen was absolutely beautiful.  Steve did a phenomenal job.  It was a great example of the quality I have come to expect from a  Peppertree kitchen.  As I talked to the home owners, Brian and Carolyn Guest, they were thrilled that the remodel was nearing the end and they were so pleased with the result.

The Guest’s started this whole process by going to Mountain Land to look at appliances.  During this initial visit they were referred to Steve at Peppertree.  After multiple meeting to go over designs Steve gave them the task to visit the Roth Concept Center in preparation for a meeting with Lori at Mountain Land to purchase appliances.  Marie, as you know they came into the showroom and you helped them make their appliance selections.  After talking to Carolyn for a few minutes I got the feeling that the two of you were old friends.  I think that just about everyone that meets you feels this way.  You have a gift that not many possess.  You had a great impact on her.  She also mentioned having attended the Ownership Experience Class where she was again impressed with you and with the appliances she would be purchasing.  She had a great time and would like to come again to learn even more about her new Convection Steam Oven and about the cooking modes in the ovens of her Dual Fuel Range.  They purchased a BI-36U/O, DF486G, CSO24 and a PL422212.  What a great kitchen!

The reason I am writing this email is to recognize you, along with Steve and Lori for a job well done.  We talk about providing our clients with an “experience” when we have a chance to interact with them.  In this case everyone certainly did.  I am sure that this is just one example of many, but I wanted to recognize everyone that worked with them.  This is a perfect example of working together as a team.  Just look at the result.  A perfectly satisfied client who had a great experience every step of the way.  Great job!

Much Thanks,

James"

Friday, July 23, 2010

Get the Most from Your Home

 

 Defining a home's style with Cabinetry  

 My home is my sanctuary from the outside world. As we strive to make our homes into sanctuaries, several design trends have emerged in today's marketplace.

Kitchens are the new family rooms

Everyone entertains in the kitchen and as a result walls are coming down, islands are getting bigger, cabinetry is looking more like furniture and we are adding specialty workstations. Baking centers, coffee bars, wine tasting nooks, comfortable sitting areas and technology centers complete with televisions, sound systems and computers are showing up in the kitchen - and thought the rest of the home.

Traditional is still the most popular kitchen design style in 2010 with contemporary following closely behind.

More clients are asking for a transitional look with simpler lines and a cleaner look, though glazes on a plain door style is hot. Light stains with a glaze will have a different look than just a stained wood door, even without all of the extra details for the glazing to pick up on. Whites and off-whites are very common for kitchens in 2010, while brown, beige and bone stains are also popular. Finishes and colors that do not match, but blend or accent, are still around.

The Master suite is a sanctuary of its own

Homeowners now have dressing rooms instead of closets that are bigger than my parent's bedroom ever was.

I am amazed at how many homes have dual master suites

Traditional is still the most popular design style in bathrooms with contemporary a distant second. But one thing is for sure; homeowners are insisting their master baths are comfortable and relaxing.

Laundry rooms are a must have

Laundry rooms are an increasingly popular feature among homeowners and they want them convenient and comfortable.

Combined laundry and craft rooms are increasingly more popular than dens and media rooms as well. These rooms are becoming larger and more multifunctional with custom cabinetry, granite countertops, organized storage areas, an area for folding clothes, built in ironing boards, hampers, sinks, gardening stations, wrapping centers for the holidays and even accommodations for the family pet with built in pet bed's and dog washing stations.

Some laundry/craft rooms are equally as nice as the kitchen.

The new economy

Consumers are working with tighter remodeling budgets. And even though remodlers have always considered tight budgets, nowadays budget is at the top of the list for many projects. By choosing to splurge on one item and save on another, a good kitchen or bathroom is within reach.

Upgrade cabinets or get a professional-grade cooking range or granite countertops?

Be mindful that appliances and countertops are easier to upgrade later than cabinets.

 Written by Steve Norr for the 2010 Salt Lake Parade of Homes Magazine